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If you're experience issues with online booking, it may be to do with your browser. (Internet Explorer 10 and older versions are no longer supported by Microsoft. This means we're not able to support it in order to ensure the security of your booking.) We recommend you either try and update your current browser to check you have the latest version or try downloading one of the following web browsers: Google Chrome, Safari, Edge 17 or Firefox.

If you’re still experiencing issues then please contact us by emailing boxoffice@tynesidecinema.co.uk or calling 0191 227 5500, during box office opening hours, and our friendly staff will be on hand to help you.