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Restrictions on free tickets, passes and vouchers

Restrictions apply to free tickets (including Friends free tickets, Corporate Friends two-for-one offers, passes and voucher redemption). All offers are subject to availability and exclude special events and tickets in the Classic Circle.

There will always be a selection of films that your voucher can be used for, but the use of vouchers may be restricted in the first few weeks of the release of a specific film - this is referred to as the 'Free List Suspended' period. Please note that free carer tickets have no restrictions.

This website is regularly updated; and the list of free list suspended titles is subject to change. Please check back here regularly for the latest information.

If you are unsure whether you are able to use your complimentary ticket for a specific film, please contact the box office.


The following films and events are currently free list suspended:

It's A Wonderful Life

Mary Poppins Returns

ALL Bolshoi Ballet screenings

ALL Glyndebourne screenings

ALL Metropolitan Opera screenings

ALL National Theatre screenings

ALL Royal Shakespeare Company screenings

Becca L

We had an amazing time at the Tyneside Bar Café. Would 100% recommend. The food was delicious and the staff went above and beyond.

Tripadvisor review of Tyneside Bar Cafe